H20 Spa

FAQ's

What are H2O Spa's Delivery options?

Free curbside delivery service or paid professional installation service available.

Curbside Delivery: Within 10 working days.

Please note that for curbside delivery, customers are responsible for receiving and installing the product after delivery.

Professional installation: This service costs £250 and can be selected at checkout. Please see our Delivery Guide for more details.

What is H20 Spa's warranty?

H20 Spa offer a 2 Year Parts & Labour Warranty on the Chillax Ice Bath & Cool Tub.

How much do the Ice Bath's cost to run?

As with all Ice Baths, there is a cost involved to run. However, H2O Spa have added lots of clever features to keep running costs down. This includes a dedicated circulation pump that runs at a lower ampage than a main jet pump on low speed. Their Ice Baths also come with a 100mm insulated top cover, insulated cabinet and insulated floor and acrylic shell.

What chemicals do you need to use?

When we deliver your hot tub, we will go through everything you need to know and give you a set up demonstration. Our chlorine starter kit is the perfect starter accessory!

Do you need to switch the Ice Bath off after every use?

We recommend you leave your Ice Bath running at all times, unless you are planning to not use it or are away for an extended period of time. Ice Tubs can be used all year round so there’s no reason why you would need to turn it off. Keeping your hot tub at a steady temperature means you can take a dip every day.

What is H20 Spa's refunds & returns policy?

If for whatever reason you are not satisfied with the product, you can return your Ice Bath within 14 days of delivery. Please see H20'S Refunds and Returns policy.

Email us at hello@icebathcompany.uk for further details.