Free curbside delivery service or paid professional installation service available.

Domestic Curbside Delivery:

Delivery in 2-4 business days (excluding weekends and holidays) after receiving your order. You will receive a notification upon purchase and another notification when your order has shipped. If you have a preferred delivery date in mind, please email us at hello@icebathcompany.uk

Deliveries are made from 8 am - 6 pm on weekdays. You will receive a text message notification with your estimated delivery time slot on the day of delivery. 

Please note that for curbside delivery, customers are responsible for receiving and installing the product after delivery.

Domestic Professional installation:

Please contact us to discuss professional installation of your ice bath or chill tub. This service has a variable cost determined by the distance from the supplier and the access on-site. We aim to deliver and install your ice bath/chill tub in 4-10 working days.

The warranty period of 2 years applies to the Ice baths and chill tubs supplied by THE THREE DEGREE CLUB LTD. The 2-year warranty begins on the date of delivery.

for any further information on the warranty please contact us at hello@icebathcompany.uk

Yes - The 3° Club Ice baths require just 6 simple steps to ensure they remain in top-notch condition and deliver the ultimate chilling experience:

1. Regularly check the filter and replace it when required. The filter will visibly change colour and become much darker when it requires changing. This will typically be once every 30 days if the product is used once a day. You can purchase a new filter here.
2. The water should be changed every 3 to 6 months for daily and monthly users, respectfully.
3. Wipe down the surfaces and keep the vents free of any dust/debris, especially when keeping the chill tub outside. 
4. Ensure the space around the chill tub has been kept free of debris. For example, if kept outside do not allow leaves to collect around the vent. 
5. Check the water inlet and drainage often to ensure free movement of water. 
6. Clean the sides of the chiller to ensure efficient heat exchange.

You may return eligible items purchased from THE THREE DEGREE CLUB LTD. within 30 days from the date of delivery.

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Any product that is damaged, used, or not in its original condition may not be eligible for a refund or exchange.

Email us at hello@icebathcompany.uk to initiate the return process.