Shipping policy
Shipping Policy
Thank you for shopping at Icebathcompany.uk. We aim to provide you with a seamless shopping experience, including efficient and reliable shipping options. Please read the following policy to understand how shipping works for your orders.
Shipping Destinations
We currently ship to addresses within the UK. If you are located outside of these areas and would like to place an order, please contact us at hello@icebathcompany.uk to inquire about shipping options.
Shipping Times
Orders are typically processed and shipped within 2 business days of receipt, excluding weekends and holidays. Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please note that shipping times may vary depending on your location and the shipping method selected at checkout.
Shipping Rates
Shipping rates are calculated based on the product chosen, shipping destination, and the shipping method selected at checkout. You will be able to view the shipping costs for your order before completing the checkout process. Please note that shipping rates may be subject to change without notice.
Free Shipping
We offer free standard shipping on all UK Ice Bath orders and on all accessories over £50 to eligible destinations. Free shipping eligibility is determined based on the product chosen and on the subtotal of your order after any discounts or promotions have been applied.
Shipping Methods
We offer the following shipping methods for domestic orders:
- Curbside Delivery: [2-5 business days]
- Delivery & Installation: [10 business days]
Please select your preferred shipping method at checkout. Installation shipping options may be subject to additional fees.
Shipping Carriers
We partner with reputable shipping carriers to ensure the safe and timely delivery of your orders. The shipping carrier for your order will be determined based on factors such as your location and the shipping method selected at checkout.
Shipping Restrictions
Please note that some items may be subject to shipping restrictions or regulations, including hazardous materials, oversized items, and international shipments. If you have any questions or concerns about shipping restrictions, please contact us at hello@icebathcompany.uk before placing your order.
Contact Us
If you have any questions or concerns about our shipping policy, or if you need assistance with an order, please don't hesitate to contact us at hello@icebathcompany.uk. We're here to help!